WhatsApp order confirmation for WooCommerce
Connect your WordPress store in a few clicks. New WooCommerce orders get a WhatsApp confirmation from your number, and the customer's answer updates the order in WooCommerce.
What you get
- No plugin to install or update: you approve Otpera on WooCommerce's own permission page.
- Each new order gets a WhatsApp message with its details and Confirm / Cancel choices.
- The answer updates the order status in WooCommerce, with retries if your site is slow.
- Status changes you make in WooCommerce aren't sent back or overwritten.
- One dashboard for orders, the WhatsApp inbox, the AI assistant and campaigns.
Built for cash on delivery
- Stop shipping orders the customer never meant to receive.
- Unclear replies are flagged for your team, never cancelled automatically.
- Works for stores selling in Egypt, Saudi Arabia, the UAE and the rest of the region.
How to set it up
- Create a free Otpera workspace and link WhatsApp by QR.
- Open Integrations → Connect WooCommerce, enter your store address and approve access.
- Place an order on your site and watch the confirmation arrive on WhatsApp.
Frequently asked questions
Is this a WordPress plugin?
No plugin is needed. Otpera connects through WooCommerce's built-in REST API and webhooks after you approve it.
Can I disconnect later?
Yes. Disconnecting removes Otpera's webhooks from your store; you can also revoke the key inside WooCommerce.
Can I keep order statuses unchanged?
Yes. Turn off status updates and Otpera only records the customer's answer in your dashboard.